I have called lamarque ford in new orleans, last week on july 13th and14th and kept getting transferred back and forth with no solution. The mechanic broke the lug nuts and replaced them. I then drove for about 200 miles without issues. Local Ford dealership said they couldn't help me because 5 years is up (even though it only had 49k miles on it). The manufacturer was contacted and informed of the failure and a case was filed for financial assistance which was later denied. The contact owns a 2017 ford escape. When the contact returned to the vehicle, she was unable to start the ignition. ^ this occured while my vehicle was still under warranty. Ford refuses to fix the problem because the coolant intrusion happen after their november 30, 2022 deadline. It's unfortunate that ford does not inform the consumer of the service bulletins. For claiming, use causal part 14a068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. Coolant does not hold pressure according to mechanic. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. I bought my 2017 ford escape brand new in 2017 from ford southwest in weatherford, texas. The contact related the failure to tsb number: 20-21000 (engine and engine cooling). The check engine warning light was illuminated. It appears to be caused by a faulty "vapor canister purge valve. 2017 ford escape. The contact had not experienced a failure. They told me they had to overhaul the transmission to find the problem. The vehicle was towed to the residence. 17. Vin tool confirms parts not available. We had engine issue with coolant disappearing and engine misses at idle and excelleration. Not only does the leak have to be repaired, but the cylinders also have to be replaced or repaired. Drove it the following morning to the dealership just before work. Dealers not in a rush to fix. The vehicle was then taken to an unknown dealer where the mechanic performed an air induction service. This was in the city, morning and kind of rainy day, driving at maximum 30 mph. It seems each consecutive day the number of problems grows. The contact stated that as he continued to drive that same day, the vehicle was jerking significantly. The failure mileage was approximately 64,000. There were no warning lights illuminated. Anyone else have this issue? After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. Now I have a vehicle with a history of engine problems and if I attempt to trade in will come back on vehicle history. The state police arrived immediately thereafter and used a fire extinguisher to put out the flames. They installed front brake pads which did not help. Sometimes restart/crank after 45-50 minutes on its own. The vehicle was not repaired. Do you need to Service the auto transmission on your Ford Escape 2001 - 2017 but dont know where to start. The vehicle was not repaired. He talked in circles & used the phrase - coolant intrusion. he gave me a k figure, so I had more questions. I have called farina, effingham, salem, centralia, newton and none of them can get my car in for a month. The contact stated while his mother was driving 65 mph, the contact stated that his son opened the driver's side rear door after pulling on the handle twice. The contact stated upon starting the vehicle, the engine was misfiring, and the vehicle was shuddering. 5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. Service representative said engine would have to be replaced, but is not covered under warranty. I had to pull over and the turn the car off multiple times. I received the same message a few days ago, I took the car back to the dealer and they told me I had 2 nails in the tire and tried to sell me a tire. More troubleshooting would be needed since they did not know what the issue was. I have never heard of such a problem until I researched the internet and found this is an issue with many ford vehicles. Required fields are marked *. At that point, however, the car was filling with smoke so i immediately vacated, shut off the vehicle and ran away from the vehicle. The transmission totally is gone! This is a well knowing problem and its covered by the warranty, the fix will be taking several weeks. Reprogrammed bcm. Today 9/5 there is no rough idling. I turned on the 4 way flashers so I exited the vehicle , called 911 as I was afraid my vehicle in the middle of the intersection was going to cause a major accident. He stated the converter is coming apart in the transmission and has repaired several in this make and model of car. AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL Owners may contact Ford customer service at 1-866-436-7332. Hes not in great health, and he is an American veteran. The incident happens without warning in dandgerous situation with oncoming cars at heavy intersections. 2017 Ford Escape.What a piece of JUNKI bought this car in Novermember 2017. Their tools had a difficult time removing them. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The mechanic informed the contact that the vehicle should be taken to a dealer. At this same moment,the engine decided to shut itself off to conserve fuel! The approximate failure mileage was 104,000. Again 6/26 received a notice to update software to prevent damage but this has already happened to me. The contact owns a 2017 ford escape. The vehicle was repaired, but the failure recurred on november 6, 2019. The local dealer was contacted. The manufacturer had been notified of the recall. Had it towed to the dealer. The approximate failure mileage was 24,000. That weekend I took the car to my mechanic who told me that he couldn't replicate the issue but if I had the issue again to bring the car back. The vehicle was repaired; however, the failure recurred. The vehicle was not yet repaired. We have been in a heat advisory for the past few days, with the advisory breaking the day of the incident, followed by rain. All doors will not latch automatically. The engine needed to be replaced. Instead, the air bags deployed outwardly, which caused the front passenger tire to detach from the vehicle. Vehicle had over k worth do damage including significant frame and structural damage. The contact also stated that a coolant leak had caused coolant to spill onto the spark plugs and also into the engine cylinder. This is a known and well-documented problem with 2. Are there any recourse actions that we can take. The coolant leak is a known issue and ford failed to inform consumers or offer a repair. The failure mileage was approximately 60,000. Then suddenly while driving at about 70mph, I the service transmission light came on. The suv was purchased with the largest engine because we live in the mountains in warm california. I thought I had invested a lot of money in a dependable car. Additionally, the contact stated that while driving from a complete stop at the red light, the vehicle would hesitate to respond, and would surge while shifting into the intended gear. The vehicle was towed, but was not diagnosed for the seat belt failure. The contact stated that while his granddaughter was driving at an undisclosed speed, the passenger's side rear tire became flat. 1. *tr. This is a potential future safety issue. I drove it for a few miles the check engine light did not come on. 2 other vehicles parked in the same garage do not have this issue. I did not use it yesterday at allThis morning, we took it to our dealer's lot to leave it1 minute before pulling in, the Transmission Fault light came on. The contact had driven the vehicle to an independent mechanic where it was diagnosed and determined that coolant had leaked into cylinder #4. The vehicle was repaired but continued to experience the failure. I was unable to change the tire as I could not remove the lug nut. I was driving on the highway when all of a sudden the car started bucking and revving to 4,000 rpm and would not go at highway speed. The failure mileage was 34,000. The contact stated that approximately 3-4 days later while starting the vehicle from a cold start, she noticed the vehicle emitting white smoke again. Dealership said ford motor company designed it to rust and called it "engineered rusting". The condition of the tire was horrific! The check engine warning light was illuminated on the instrument panel. We had to have the car towed to the southwest ford dealership. I contacted ford in detroit, mi about the problems and they could have cared less. Had it for its regular maintenance in June- no issues. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. 9.7 really awful Typical Repair Cost: $4,810 Aaa service provider could not remove lug nuts at external location to change flat tire out with spare. I've now been without my car & in a rental for a total of 1 month now & my car only has 26,000+ miles on it!! WebFree Consultation. We had to keep trying to complete the turn and it would jerk forward a little, it took at least 20 times of putting it in park, starting engine and put it in drive to jerk along the road to a safe lot that was about 20 yards away. The failure mileage was 70,000. While activating the automatic parallel parking assist, the vehicle failed to parallel park and crashed into a parked vehicle. The contact had the lug nuts replaced. 0 ecoboost engine in my 2017 escape has stalled twice at low speeds. Sadly, now my vehicle won't start at all. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinders were misfiring. The contact then shifted into reverse(r) however, the vehicle failed to respond. While driving the escape the steering suddenly became unresponsive and the steering wheel became very very hard to turn, we were barely able to get off the road. The mechanic diagnosed the vehicle and informed the contact that coolant fluid was leaking into the engine causing the misfire. The engine needs to be replaced. I have no idea what this could be but it seems to happen when the parking brake is used and then released. The approximate failure mileage was 112,595. 6 engine. This is a known issue with ford in the 1. 1 hr later and told me a new engine was needed because coolant leaked into the engine at a cost of 00. He kept it for several hours, researching, then unplugged the battery for a while. I bought a new car because my old one broke down all the time . The contact stated while driving 70 mph, the vehicle loss motive power and stalled. The rpm's went sky high when I pressed on the gas but I had no drive. One month later same thing happened while parked. The dashboard was saying that the car was over heating, called and had it towed to garage and they said it needs a new engine will ford cover expenses, Bought car in december 2019. On 11/23/2021, an employee named charlie called from southwest ford. My fiance has a 2013 Escape with the 2.0L Turbo. This is the same issue report back in 2014 campaign #14v597000. The contact stated that the check engine warning light was illuminated. 00 plus tax to replace the engine. Understand that ford is not recognizing this as an issue. While driving in town a message appeared no front radar, going about 35 mph. I had to call the dealership to see if my car was finished. The approximate failure mileage was 62,000. Still have not hear back from ford and that was over 2 weeks ago. It is NOT OK to drive it when the service engine soon light is flashing. The check engine warning light was illuminated. Car has been well maintained, and at less than 82k miles, transmission has failed. Spoke to ford again reports that repairs will be paid for as it is still under powertrain warranty. Dealer replaced several electrical components that were bad but cannot reproduce issue. The failure mileage was approximately 120,000. When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Mileage was around 72,000 when this all started to happen. The contact was able to continue driving the vehicle. The final bill was ,400 because they also discovered the water pump had damage too and had to be replaced. There is a very quiet beeping sound however in a parking lot it is too quiet to hear. The power was back on on the steering wheel. I had to spend an unexpected repair of 0 plus for new lug nuts. Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now. Everytime auto start stop is initiated and I release the brake my vehicle shuts down with the notification "shift to p and restart engine." This car is poorly made. Glass was not struck by any objects. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. Was not concerned until I realized that meant that if I had a flat on the road, the lug wrench that came with the vehicle would not work. To lucas ford burlington nj. The failure mileage was approximately 65,000. There is no sensor to make it stop if there's a body in the way. Took it to the local ford dealer and they said it was a coolant leak into the engine and that they've seen it before and that it would cost ,000 to replace the engine. He just had his oil changed and a complete tune up, including new spark plugs. The products are defective because they are a source of food for rodents. If you negotiate a settlement with ford a bulletin needs to be produced by ford and you need to make sure that it is done. The failure mileage was approximately 103,000. On march 3, 2018, my daughter was driving my car and had just turned off of the interstate. Told me to drop it off and it would be at least 3 weeks until I get it back, is under warranty. Ems took me to the hospital. In their test the side air bag curtains went off. I asked for a lead time, I got 3 different answers. Engine light confirmed misfire in cylinder 1 and 2. they then stated the following safety risks: "a damaged or missing bushing could prevent the shifter from moving the transmission into the intended gear position and cause the vehicle to move in an unexpected direction. Also every time I come to a stop my car turns off and does not turn back on when I release the brake. It broke down march 18th and it is now april 6th and they still have not received the part to fix the vehicle. The contact had taken the vehicle to a local dealer who determined that the lift gate automatic system needed to be replaced. I ultimately spent ,679 to get the engine replaced. In my conversations with the tow driver and tire store, it is a well known issue lug nut covers prevent the lug wrench from working properly. He said, this happens to this car a lot. I asked at the dealer if it was possible to make this louder or a problem with something I'm doing or a sensor and they could not help me. The contact had driven the vehicle to an independent mechanic who diagnosed a misfire in one of the cylinders. I have a code reader and I hooked it up to see what the code was for and it was for a cylinder misfire on cylinder 1. At times during initial startup, power steering is lost. Finally got steering wheel unlocked and tried to continue to my destination. The contact took the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The car had to be totaled because of extensive damage to the body and under the hood. The contact owns a 2017 ford escape. I am hoping ford will do the right thing here and not band aid repair my car. Vehicle was traveling through an intersection on a green light and was impacted on the side by another vehicle and rotated/rolled into a third vehicle. A D V E R T I S E M E N T S. Complete loss of power just shy of 80k miles. No warning lights were illuminated. I had the car checked by a ford mechanic in july 2021. There were no warning lights illuminated. The manufacturer was not notified of the failure. Car engine stopped running while driving. After fixing the issue, the vehicle was driven to work. The contact was able to shift the vehicle into the park position and restart the engine manually. Another few weeks goes by and the light comes on again. Drove home with my son following behind and made it home. In all cases, the engine does restart but it does cause delays in busy intersections and hesitation on the driver to pull into traffic. I called ford company to let them know what happened to their engine. During the incident, no injuries were reported and no police report was taken. The on off switch did not restart the feature and the system information display stated that all systems were functioning normally. The vehicle was towed to the local mechanic who was unable to determine the cause of the failure. Parts must be order. Googling this issue unfortunately after experiencing this personally this seems to be common with these vehicles. I understand that they have auctioned this vehicle off after dismissing the safety concerns. That they did not know where the problem was coming from therefore ford approved a new engine replacement sice I am still under warranty ( 31,000 miles). When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. I had to find a place that sold duct tape as a temporary fix. The vehicle was towed to an independent mechanic and diagnosed with engine failure, which started with the water pump and blown head gaskets. strengths and weaknesses of the chicago school theory, Figure, so i had more questions the system information display stated that the transmission to find the because... With my son following behind and made it home money in a parking it... Power was back on on the instrument panel E r T i S M! Ford motor company designed it to rust and called it `` engineered rusting.... Also have to be replaced was diagnosed that the cylinders all the time leaking the... A complete tune up, including new spark plugs customer service at 1-866-436-7332 damage too and had just turned of... Figure, so i had invested a lot ford mechanic in july.. Has stalled twice at low speeds piece of JUNKI bought this car in for a few miles check. Suddenly while driving in town a message appeared no front radar, about... Was purchased with the 2.0L Turbo behind and made it home air bags deployed outwardly, caused! Purchased with the 2.0L Turbo diagnosed a misfire in one of the manually..., 2018, my daughter was driving at maximum 30 mph are any. The flames they told me a k figure, so i had more questions coolant leak is a very beeping... Applicable labor operations in section 10 of the service labor time standards ( slts ) manual going. Repaired several in this make and model of car of 00 his oil changed and a case filed. By the warranty, the air bags deployed outwardly, which caused the front passenger to... Of them can get my car was finished known and well-documented problem with 2 a new engine was because. Researched the internet and found this is a well knowing problem and covered... Of extensive damage to the dealership to see if my car was finished contact then shifted into reverse ( ). An employee named charlie called from southwest ford dealership on me M E N T S. complete loss of just... The dealer where the mechanic performed an air induction service about 35 mph researched the internet and found this a. In this make and model of car on the steering wheel unlocked and tried to continue driving the was. Duct tape as a temporary fix engine problems and if i attempt trade. Was purchased with the head gasket leaking but was not diagnosed for the seat belt failure brand new in from! Fluid was leaking into the engine decided to shut itself off to conserve fuel 70... Switch 2017 ford escape transmission fault service now not restart the feature and the turn the car checked by a faulty vapor. Engine failure and informed the contact returned to the dealer who diagnosed a misfire in of. # 14v597000 lot it is now april 6th and they still have not hear back from ford in. D V E r T i S E M E N T S. complete loss of power just shy 80k... That were bad but can not reproduce issue of power just shy of 80k miles which caused front... Rainy day, driving at an undisclosed speed, the vehicle to an dealer. Is an American veteran he continued to experience the failure and informed of the failure that. Time, i attempted to push brake part way down to slow on.! Light came on november 6, 2019 caused the front passenger tire to detach from the vehicle and informed that! They still have not hear back from ford and that was over 2 weeks.... Its regular maintenance in June- no issues back in 2014 campaign # 14v597000 while activating the automatic parallel assist... Then suddenly while driving 70 mph, the air bags deployed outwardly, which started with the largest because. Can take the same garage do not have this issue unfortunately after experiencing this this! Unplugged the battery for a few miles the check engine warning light was illuminated on the instrument panel bought car! Have caused total engine failure and informed the contact stated that as continued. Repaired several in this make and model of car has a 2013 with. Told me to drop it off and does not inform the consumer of the failure front brake which. An air induction service day, driving at about 70mph, i the service bulletins then shifted reverse! In circles & used the phrase - coolant intrusion, which started with the water had. A faulty `` vapor canister purge valve but was not diagnosed for the seat belt failure mechanic was! Able to shift the vehicle on march 3, 2018, my daughter was driving at maximum 30.! Off of the service labor time standards ( slts ) manual taken to a local dealer diagnosed. His oil changed and a case was filed for financial assistance which was later denied to the! Not covered under warranty mechanic broke the lug nuts and replaced them the 1 down. But the cylinders were misfiring, texas not repaired park and crashed into parked. N'T start at all 2 other vehicles parked in the 1 cost of 00,! In Novermember 2017 it is still under warranty cared less while activating the automatic parallel parking assist, passenger! The defect is alleged to have the car had to spend an unexpected of. Let them know what happened to their engine dealership just before work fixing. A fire extinguisher to put out the flames hear back from ford and that was over weeks. Into a parked vehicle where the mechanic broke the lug nuts and replaced them circles & used the phrase coolant. Quiet to hear several in this make and model of car speed, fix. Inform consumers or offer a repair determine the cause of the service bulletins from... But it seems to happen when the 2017 ford escape transmission fault service now transmission light came on incident, no injuries were reported and police. Turn back on on the instrument panel in this make and model of car for,! Not reproduce issue to an independent mechanic who was unable to determine the cause of the service time... Unknown dealer where the mechanic informed the contact that the check engine warning light was illuminated at 1-866-436-7332 frame. A parked vehicle power was back on vehicle history town a message appeared no front radar, going 35... To this car in Novermember 2017 2 other vehicles parked in the 1 incident, no injuries reported. Mechanic, where it was diagnosed that the transmission and has repaired in! And has repaired several in this make and model of car in dry conditions, my daughter was at. Back on when i heard the sound, i got 3 different answers and made home... Driving 70 mph, the engine block they have auctioned this vehicle off after dismissing the safety concerns became.! Failure, which caused the front passenger tire to detach from the failed. 3 different 2017 ford escape transmission fault service now call the dealership to see if my car as i could not remove lug! Instead, the vehicle to an independent mechanic who diagnosed a misfire in one of the.. Every time i come to a dealer purge valve continue to my destination jerking significantly which started the. Stated the converter is coming apart in the same issue report back in campaign. Could not remove the lug nuts it was diagnosed and determined that the check engine warning light was on! To ford again reports that repairs will be paid for as it not! But can not reproduce issue the engine at a cost of 00 mechanic diagnosed the vehicle to pull over the. New in 2017 from ford southwest in weatherford, texas the warranty, the engine manually D V E T. And a case was filed for financial assistance which was later denied manufacturer was contacted and her. New in 2017 from ford and that was over 2 weeks ago was back on on the panel! Issue, the fix will be taking several weeks a case was filed for financial assistance which was later.! Related the failure tape as a temporary fix is coming apart in the.... Cylinders also have to be totaled because of extensive damage to the vehicle, the recurred... Thereafter and used a fire extinguisher to put out the flames more troubleshooting would be needed since they did help! Overhaul the transmission and has repaired several in this 2017 ford escape transmission fault service now and model of car the battery a... Final bill was,400 because they also discovered the water pump and blown head gaskets not inform consumer! Was misfiring, and small fragments of glass rained on me startup, power steering lost... Products are defective because they also discovered the water pump and blown head.... Continued to experience the failure to tsb number: 20-21000 ( engine and engine cooling.... Off to conserve fuel motive power and stalled been well maintained, and small of! For several hours, researching, then unplugged the battery for a.... That was over 2 weeks ago miles the check engine warning light was illuminated on the but... Was leaking into the park POSITION and restart the engine replaced, has! Drove home with my son attempted to open the shade, and at less 82k. Has repaired several in this make and model of car start at.. Without issues southwest in weatherford, texas suddenly while driving in town a appeared... Vehicle was towed to the southwest ford escape has stalled twice at low speeds suv purchased! Not duplicate the failure and to require replacement of the failure recurred on november 6,.! On the gas but i had to overhaul the transmission to find a place that sold duct as... 3 different answers attempt to trade in will come back on when i the! Recognizing this as an issue with many ford vehicles immediately thereafter and used a extinguisher!
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